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I recently attended SXSW in Sydney — a festival that brings together leaders from business, technology and the creative industries for a week of ideas, innovation and inspiration. After three consecutive years, I’ve seen a lot of cool tech and met loads of brilliant people operating across various industries and disciplines.
It’s this exposure to other sectors that makes me reflect on how digital health can adapt lessons from industries that have already solved challenges of safety, trust, engagement and scale. Health care often treats itself as a world apart. Its complexity,…