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Health Insurance App Benchmarking 2015 - How health insurance companies make use of mobile apps

 



(Medical-NewsWire.com, June 22, 2016 ) The report analyzes the global app publishing activities of the leading health insurance companies on Android and iOS devices. The research provides a detailed picture of which app categories health insurance companies concentrate on, how many apps they have published, which user groups they target, how they organize their app business and how successful they are.
Based on the current performance of the mHealth app publishing activities, the report provides guidance for health insurance companies on improving HICs performance in the mHealth app market and increasing impact their apps have on their core business.

The report is structured into 3 main parts:

Part 1 - Health insurance app publisher industry view: The first chapter provides an overview of how health insurance companies are making use of the app channel today. This includes a performance analysis and categorization of published apps.

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Part 2 - Comparison of health insurance app activities: In the second part of the report, 30+ health insurers are being analyzed on a company level and compared against each other.

Part 3 - Imperatives for successful mHealth app publishing: The third part examines the elements of best practice app publishing of health insurers. Based on the findings of the report this part examines potential strategic options for health insurance companies to make successful use of the mobile app channel.

Companies in scope: The findings of the report are based on an analysis of the app portfolios of 79 health insurance companies and their app portfolio.

Apps in scope: The study includes 373 mHealth apps available in the Apple App Store and in Google Play in January 2015. These apps have been published by one of the app publishing entities of the companies in scope.

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Table of Contents

1. Scope of the report

2. About research2guidance

3. Management summary

4. Health insurance app market: How health insurance companies use the mobile app channel today
4.1. The health insurance app portfolio size and performance
4.2. The health insurance app categories and target groups
4.2.1. Membership and Claim Management
4.2.2. Reference
4.2.3. Travel assistance
4.2.4. Fitness/activity tracking
4.2.5. PHR/Communication
4.2.6. Sales tool
4.2.7. Nutrition
4.2.8. Niche apps

5. App portfolio comparison of leading 30+ health insurance companies
5.1. Comparison of app portfolio performance
5.2. Comparison of target groups, regional focus and governance models

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