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(Medical-NewsWire.com, August 17, 2016 ) This report examines the global performance of 10 major heavy mobile equipment suppliers: Caterpillar, Joy Global, Komatsu, Hitachi, Sandvik, Atlas Copco, Volvo, Liebherr, BEML and L&T. Each of these companies had significant growth through the mining super-cycle from 2007 to 2012. Yet they now face challenging market conditions amid slumping commodity markets and a global reduction in capital expenditure.
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Table of contents
1 Executive Summary
2 Supplier Financial Performance
2.1 Annual Revenues by Company
2.2 Revenues by Region
2.3 Backlog to Sales Ratio
2.4 Increasing share of Aftermarket Revenues
3 Leading OEMs by Type of equipment
4 Key Factors in Winning Business
4.1 Comparison of Leading Suppliers
5 Customer Satisfaction Benchmarking for Leading Equipment Suppliers
5.1 Benchmarking leading suppliers
5.1.1 Caterpillar
5.1.2 Joy Global
5.1.3 Komatsu
5.1.4 Atlas Copco
5.1.5 Sandvik
5.1.6 Bharat Earth Movers Ltd (BEML)
5.1.7 Larsen & Toubro Ltd (L&T)
5.1.8 Volvo
5.1.9 Hitachi
5.1.10 Liebherr
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Areas of analysis include:
• Review of the financial performance of each company.
• Review of global customer satisfaction, with satisfaction ratings from 16 factors, covering cost factors, supplier attributes and product attributes.
• Rankings of the leading suppliers for each equipment type, with respondents indicating who they viewed as the top suppliers for trucks, excavators, loaders, shovels, dozers, drills, continuous miners, engines, tyres, pumps and mining software.
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