|
Home | Medical-Newswire.Com:
|
(EMAILWIRE.COM, August 25, 2016 ) The analysis is based on Publisher's extensive survey of 100 mine managers, procurement managers and other key decision-makers.
Areas of analysis include:
• Identification of the leading equipment suppliers in Australia by equipment type
• Analysis of the key factors mine managers and other decision makers consider when choosing a new supplier
• A review of the largest suppliers in terms of performance across a range of factors that affect their customers' expectations
• Insight into the likelihood of switching supplier and key action points for suppliers for product and service improvements required.
Report Summary
Overall trends in the data revealed:
• Caterpillar is considered the leading supplier for most of its product range.
• When choosing a new supplier, a 'trusted brand' and 'a previous working relationship' are key factors.
• Account managers have a key impact on the selection process.
• Respondents remain satisfied with their current main suppliers, and satisfaction has improved since 2014.
• Overall, 87% of respondents expect to remain with their current suppliers for the next five years.
• The top three areas for improvement identified by respondents were 'availability of parts', 'product quality and reliability' and 'ability to support cost reductions'.
Report Scope
• The report is based on responses from a survey of 100 senior decision makers at operating Australian mines, responsible for the purchase of equipment for plant and mine operations, along with its consumables.
• Survey respondents came from seven different states and territories, with Western Australia, Queensland and New South Wales accounting for 88% of the respondents. This included four main commodity groups and a range of surface and underground mining operations.
Reason to Buy
• Understand what buyers consider most important when choosing a new supplier, broken down into different customer types (e.g. underground v surface).
• Identify key areas for differentiation by understanding what factors have most influenced the final choice of supplier.
• Target product and service improvement areas based on where mining equipment suppliers are currently underperforming relative to customer expectations.
• Develop successful sales and marketing strategies through an understanding of the leading competitors and their strengths and weaknesses.
Contact us @ +16464919876
Contact Email: sales@reportsweb.com
ReportsWeb.com
Priya Sisodia
+16464919876
sales@reportsweb.com
Source: EmailWire.Com 
Source: EmailWire.com
|
|
|
|
