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(EMAILWIRE.COM, August 26, 2008 ) DETROIT —Medical mistakes, patient abuse and just plain bad treatment from staff plague recent headlines. As a result patients, their visitors and their caregivers are no longer keeping silent.
Family members and other visitors of patients in hospitals, nursing homes, hospices, rehabilitation facilities and home care agencies are logging on to WhereToFindCare.com (http://www.wheretofindcare.com), rating providers and sharing their experiences with the world in the hopes of helping others choose the best quality provider. And theyÂ’re not just talking about bad experiences. TheyÂ’re also recognizing individuals who have provided exceptional care.
Until now visitors had few if any options for expressing their opinions on health care providers. Now, these forgotten constituents of health care are welcome to rate their unique experience with hospitals or other health care services. Wait times, ease of parking, ability to navigate and cleanliness are among the things visitors can rate. Visitors can browse ratings and comments without cost or registering. Rating a health care provider is also free and no personal information is ever collected.
“Despite all the attention paid to patient satisfaction, we believe that one essential data element is missing – the opinion of patients’ loved ones, says Barbara O'Connell, co-creator. “Their valuable insight can provide the missing link to uncovering what creates an exceptional experience in the health care setting.”
About WhereToFindCare.com LLC
WhereToFindCare.com LLC is a Michigan-based firm that seeks to empower consumers in health care decision making. The firm provides a website that combines quality and satisfaction data of many different types of health care facilities and presents them in a clear, concise format which eases patientsÂ’ decision making process. It also allows patients, families and visitors to rate the care they received so that others may benefit from that knowledge. For more information, visit www.wheretofindcare.com/contactus.aspx.
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WhereToFindCare.com LLC
Barbara O'Connell
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boconnell@wheretofindcare.com
Source: EmailWire.com
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