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(EMAILWIRE.COM, March 18, 2009 ) Raleigh, NC - KLAS, a research firm that independently gathers and reports accurate, honest and impartial vendor performance information for the healthcare industry ranked Medfusion as the “KLAS 2008 Software Category Leader” in patient portals.
In a sluggish economy, Medfusion has been able to experience substantial growth over the last year. “We attribute this to focusing on our clients’ needs and maintaining a high investment level in both software development and implementation services to meet those demands,” said Steve Malik, CEO of Medfusion. “Our top of top of the category ranking in KLAS validates the results from maintaining strong client focus,” he added.
A recent study published by the Medical Group Management Association (MGMA) of which Medfusion is an AdminiServe® partner, showed that the average patient hold time on the phone is between 21 – 31 minutes at specialty physician offices. Medfusion’s HIPAA-compliant and secure patient portal solutions like Pre-Registration, Appointment Requests, Patient Messaging and others can help practices drastically reduce phone volume and improve office efficiency with online patient-to-practice communication.
“With President Obama’s recent signing of the American Recovery and Reinvestment Act of 2009, the expanded use of healthcare information technology is seen as the single most powerful instrument to reshape the healthcare industry. “Now is the time for physician practices to adopt this technology if they haven’t already,” added Malik. “Many recent Medfusion customers have indicated that the driving force for investing in Medfusion’s suite of patient portal solutions is to get ahead of the curve, rather than wait and see what the future holds.”
Medfusion is committed to keeping their KLAS top of the category ranking while continuing to serve more physician practices across the nation to adopt patient portal technology.
About Medfusion
Medfusion, a Raleigh, NC-based company offers patient-provider communication solutions nationally to enable healthcare providers offer superior service to their patients while improving office efficiency and generating revenue. MedfusionÂ’s powerful web-based solutions virtually transforms physician/patient communications using applications for pre-registration, appointment requests and reminders, outbound messaging, lab results delivery, prescription renewals, online bill payment, virtual office visits, and unique web sites. Medfusion is the preferred portal and website provider for the Medical Group Management Association (MGMA) and the American Academy of Family Physicians (AAFP). For more information, please visit www.medfusion.net.
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Medfusion
Yvette Cole
919-882-2841
ycole@medfusion.net 
Source: EmailWire.com
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